Policies

Policies

To help guests plan smoothly, The Prime Delhi outlines the following policies regarding check-in, stay requirements, and general conduct:

  • Check-In and Check-Out

    Check-in is available from 1:00 PM until midnight. Guests are requested to check out by 11:00 AM. Early check-in and late check-out may be arranged upon request, subject to availability.

  • ID and Age Requirements
    All guests must present a valid government-issued photo ID at check-in. The minimum check-in age is 18.

  • Payment and Deposits
    The hotel accepts major credit cards and cash payments. A refundable damage deposit may be required at check-in for incidentals.

  • Cancellation Policy
    Cancellation terms vary depending on the booking rate. Flexible bookings typically allow free cancellation up to 24–48 hours before arrival.

  • Children and Extra Beds
    Children of all ages are welcome. Extra beds or cribs may be available upon request for an additional fee.

  • Pets
    Pets are not allowed, including service animals.

  • Smoking
    Smoking is permitted only in designated outdoor areas. All rooms are non-smoking.

  • Accessibility
    The property is equipped with an elevator and accessible rooms. Guests requiring special accommodations should inform the hotel in advance.
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